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Student Academic & Financial Services Generalist

Apply now Job no: 5783
Work type: Full Time
Location: North Miami, Florida
Categories: Staff/Administration, Calendar Year (12-Month), Student Academic & Financial Services



Responds to parent and student questions regarding financial aid, payment options and academic policies and procedures


Essential Job Functions

  • Responds to student and parent questions or concerns, explaining options and potential implications of choices
  • Collects payments and posts payments to the correct student account in an accurate and timely manner
  • Reconciles daily financial transactions
  • Maintains electronic records of miscellaneous fees
  • Completes various student financial services functions such as calculating balances, updating student financial planning accounts, monitoring loan activity, etc.
  • Collects student paperwork and reviews it for accuracy and completion before processing
  • Maintains student files and documents as required per department guidelines
  • Performs other duties as assigned


Required Qualifications

  • Minimum of a bachelor’s degree
  • Experience working in a cashier role, in accounting or in other related work


 Preferred Qualifications

  • Bachelor’s degree or greater in management or a related area of study
  • Proficiency in Microsoft Excel


Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Advertised: Eastern Daylight Time
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