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Associate Director of Transportation

Apply now Job no: 5838
Work type: Full Time
Location: Providence, Rhode Island
Categories: Staff/Administration, Calendar Year (12-Month), Transportation



Oversees the daily operations of the campus transportation system including the management of drivers and staff


Essential Job Functions

  • Manages all driver and dispatcher operations
  • Manages quality assurance of all transportation services such as maintaining cleanliness of the interior of vehicles, coordinating exterior cleaning, investigating inquiries and concerns related to student transportation
  • Researches and resolves service-related concerns
  • Facilitates, manages and updates the bus schedule, as necessary
  • Maintains knowledge of regulatory and US Department of Transportation requirements and makes recommendations accordingly
  • Administers the universitywide fleet including the scheduled purchase of vehicles for replacement, motor vehicle accident reporting and all vehicle document renewals
  • Identifies and coordinates driver and dispatcher training
  • Assumes driver and dispatcher responsibilities, as needed
  • Plans, manages and oversees vehicle management and upkeep activities including securing and renewing registrations, vehicle inspections, verifying that required documentation is located in the vehicle, assistance with accident reporting, etc.
  • Manages the relationship and service agreements with external vendors and the local transit authority and oversees the process for student use of the services provided
  • Assists in the preparation and monitoring of departmental budget
  • Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
  • Performs other duties as assigned


Required Qualifications

  • Minimum of as bachelor’s degree
  • Moderate amount of experience working in transportation, in a management/supervisory role or in other related work
  • Current/valid chauffer’s license or class A or B commercial driver's license with passenger endorsement
  • Ability and willingness to obtain class A or B commercial driver’s license with passenger endorsement upon hire


Preferred Qualifications

  • Bachelor's degree or greater in management or a related field of study


Additional Requirements

  • Knowledge and understanding of Federal Motor Carrier Safety Regulations 
  • Ability to communicate, read and write proficiently in English 
  • Availability to work weekends and serve on on-call rotations 
  • Excellent customer service skills 


Interview process requires satisfactory completion of DOT road test, review of driving records, review of previous employment records, and pre-employment drug test 

Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Manual dexterity to operate motorized equipment/vehicle 
  • Ability to reach vertically and horizontally, climb, bend, sit for long periods of time, and lift and/or move (up to 25 pounds) 
  • Ability to work in varied outside weather conditions 


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Contact with large motor vehicles, in operation, moving and parked 
  • Occasional exposure to bodily fluids 
    Moderate exposure to elements such as weather, dirt, dust, fumes, unpleasant odors, and loud noise 
  • Limited exposure to emergency situations  


Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Advertised: Eastern Daylight Time
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