Summary

Designs, implements and supports effective operation of IT systems and responds to client requests and concerns as assigned

Diversity and Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Monitors and maintains assigned server(s) and applications and fine tunes system parameters and configuration to optimize performance and ensure security of systems
• Designs and implements system solutions based upon technological or client requirements
• Documents systems per department guidelines
• Manages and acts as a resource for system related projects
• Provides client assistance per assignments from the help desk system, tracking and closing requests per department guidelines
• Develops procedures for routine system administration
• Researches industry best practices to continue to deliver quality products and services to customers
• Performs other duties as assigned

Required Qualifications

• Minimum of a bachelor’s degree or a combination of education/certification(s) and/or experience suitable for the position
• Moderate amount of experience working in IT systems administration or in other related work
• Knowledge of Windows Server systems and administration

Preferred Qualifications

• Experience managing Azure and O365 infrastructure
• Experience with PowerShell scripting and automation

Please note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.