Summary

Coordinates the administration of employee benefit plans and provides up-to-date benefits information to the university community

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Reconciles, submits payment, and maintains records for various vendor bills, and coordinates benefit plan audits
• Processes benefit changes and communicates those changes to appropriate departmental staff and vendors
• Coordinates payment of employee premium contributions, and assists with annual open enrollment and recertification processes
• Coordinates the day to day functions of the benefit programs and communicates with vendor representatives to resolve issues, improve processes and maintain compliance with applicable laws, regulations and policies
• Reviews completeness of and processes applications for various educational programs
• Assists employees with benefit questions and provides excellent customer service by providing direction and resolution to employee matters in a courteous and timely manner
• Works as part of a cross functional team to implement benefit programs
• Conducts new employee benefits orientation
• Performs other duties as assigned

Required Qualifications

• High School Diploma or Equivalent (GED)
• Experience working in benefits administration or in other related work 
• Proficiency in Microsoft Office Word, Excel and Outlook
• Highly organized and detail oriented
• Excellent verbal and written communication skills

Preferred Qualifications

• Bachelor's degree
• One or more years of experience working in benefits administration

Please note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.