Summary

Acts as a primary liaison with university departments, Information Technology (IT) and external vendors to define the best solutions to drive operational efficiencies and meet the strategic goals of the university

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Collaborates with other university departments to identify and optimize system applications and processes within the assigned portfolio
• Oversees and researches the selection of strategic technologies to optimize university processes
• Oversees the process of recommendations to system applications and processes to promote positive outcomes
• Determines and proposes solutions to related matters and communicates the information to the appropriate university departments, external stakeholders or software vendors, as appropriate
• Collaborates with other university departments to understand the needs and define and make recommendations for the executions of how technologies should be utilized to meet the needs of the university
• Manages the approval process for technology requests considering; viability, cost and resources required to deliver requested solutions
• Manages projects by utilizing project management and software development methodologies and artifacts, as appropriate, for successful outcomes
• Leads system(s) requirements definition and validation activities for system initiatives
• Consults with the department on the execution of testing procedures and other processes to improve the overall quality of technologies used
• Oversees system related problem management by partnering with IT staff to develop and support resolutions
• Monitors the departmental budget
• Performs other duties as assigned

Required Qualifications

• Minimum of a bachelor's degree
• Significant amount of experience working in information technology or other related experience

Please Note:

Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.