Summary

Assists with the daily operations of the Human Resources & Payroll (HR) department and provides a wide range of support for administrative activities; serving as the first point of contact for visitors to the department and acting as a liaison between HR and employees, facilitating smooth communication and prompt resolution of requests and questions 

Essential Job Functions

• Greets and assists visitors and university employees; answers incoming telephone calls, resolving varied concerns or referring them to other staff members or departments as necessary
• Performs general office tasks such as filing, distributing mail within the department, maintaining records, entering data, ordering and maintaining office supplies, preparing reports, maintaining and managing department and administrator calendars, scheduling meetings, arranging for equipment maintenance and processing invoices and requisitions
• Coordinates the new employee onboarding process, including Form I-9 and E-Verify completion, documentation and file maintenance in compliance with university and federal requirements
• Communicates with internal and external constituencies regarding various matters; composes correspondence on sensitive matters
• Responds to inquiries on a wide range of topics including employment policies and procedures
• Provides clerical and administrative support to Human Resources managers
• Tracks, gathers and analyzes data from various internal or external sources, and develops and runs reports, as needed
• Develops, documents and implements operational processes for efficiency and consistency
• Performs other duties as assigned 

Required Qualifications

• High School Diploma or Equivalent (GED)
• Experience working in administrative, clerical support or other related experience
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook

Preferred Qualifications

• Experience working in human resources, higher education or a similar work environment
• College degree or relevant training program 

Please note: Qualified candidates must live or relocate to live within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.