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Admissions Records Assistant

Apply now Job no: 6481
Work type: Full Time
Location: North Miami, Florida
Categories: Staff/Administration, Calendar Year (12-Month), Admissions



Provides administrative support to facilitate the admissions process


Essential Job Functions

  • Processes new applications and related application documents (i.e. change requests) and enters or scans data into appropriate information system
  • Reviews transcripts for completeness and enters or scans the information into the appropriate information system
  • Answers incoming telephone calls, resolving complex and varied concerns or referring them to other staff members or departments as necessary
  • Organizes files efficiently via the workflow process and to facilitate quick access to records
  • Generates and/or mails outgoing correspondence
  • Provides general information about the university and the admissions process
  • Creates and updates training documents related to the application and enrollment process
  • Supervises and manages student employees, as necessary, to enhance their academic and professional development
  • Performs other duties as assigned


Required Qualifications

  • High school diploma or equivalent (GED)
  • Proficiency in Microsoft Office, including Word and Excel
  • Ability to work occasional evenings and weekends


Preferred Qualifications

  • Experience working with Banner, Slate, or a similar customer relationship management (CRM) system
  • Experience working in higher education
  • Data entry experience


Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Advertised: Eastern Daylight Time
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