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Student Academic Counselor

Apply now Job no: 6655
Work type: Full Time
Location: Charlotte, North Carolina
Categories: Staff/Administration, Academic Year, Student Academic & Financial Services

 

Summary

Advises students on academic issues and monitors their progress to assist students in meeting their academic goals while maintaining student records in accordance with regulations

 

Essential Job Functions

  • Provides academic counseling to students, providing guidance on major and course selection and referring students for referrals for tutoring or other forms of support
  • Answers customer questions in a professional and courteous manner providing accurate information and/or referring matter to the appropriate department staff members for resolution
  • Participates on university committees that address areas involving students' academic progress and probation
  • Participates in a rotation schedule to staff the first point of service area (e.g. front desk) for visitors and callers
  • Conducts training sessions for students and others on various topics including academic scheduling
  • Performs other duties as assigned

 

Required Qualifications

  • Bachelor's degree
  • Experience working in academic counseling in higher education or in other related work

 

Preferred Qualifications

  • Bachelor's degree or greater in education or a related field of study 

 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.


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