Summary

Coordinates the administrative functions in the academic office

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Plans, organizes and directs projects and activities including events
• Communicates with internal and external constituencies regarding various matters; composes correspondence such as mail, email, presentations, etc. often requiring discretion
• Greets and assists visitors and answers incoming telephone calls, resolving complex and varied concerns, or referring them to other staff members or departments as appropriate
• Performs general office tasks such as filing, mail distribution, maintaining records, copying, data entry (e.g., databases, Web updates, etc.), ordering and maintaining office supplies, preparing reports, maintaining and managing department/administrator calendars, arranging for equipment and associated maintenance, and processing invoices and requisitions and facilities work requests
• Acts as department liaison for matters such as payroll processing, maintaining external relationships, etc.
• Coordinates and arranges travel schedules, meetings and events, including preparing materials, reserving and preparing facilities, and recording and transcribing meeting minutes
• Assists with department budget, such as compiling, updating and monitoring budget information
• Supervises and develops the department's administrative staff, as necessary, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
• Supervises and manages student employees, as necessary, to enhance their academic and professional development
• Performs other duties as assigned

Required Qualifications

• Associate's degree or equivalent formal training program
• Moderate amount of experience working in an administrative support role or in other related work

Preferred Qualifications

• Three or more yeas of experience working in an administrative support role
• Excellent interpersonal, written and verbal communication skills
• Ability to work effectively with a wide range of constituencies in a diverse community
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
• Independently motivated with the ability to take on tasks and duties without immediate direction
• Experience working in an academic setting
• Experience working with Banner and Blackboard
• Proficiency in MS Office 

Please note: Qualified candidates must live or relocate within a 100 mile radius of the Charlotte Campus location upon hire.