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Financial Aid Officer

Apply now Job no: 8604
Work type: Full Time
Location: Providence, Rhode Island
Categories: Staff/Administration, Student Academic & Financial Services, Calendar Year (12-Month)



Administers the student financial aid program to facilitate the aid process and provide accurate information to involved parties, maintaining the integrity of student records in accordance with regulations and standards


Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.


Essential Job Functions

  • Awards financial aid packages to students per federal, state and university guidelines and protocol
  • Reviews financial aid files in accordance with federal guidelines to verify information in the records either to approve funds or as part of the appeals process
  • Certifies student loans to authorize disbursements of funds to the students' accounts and keep accounts up-to-date and accurate
  • Assists in creating financial aid packages for aid applicants and adjusts financial records based on changes to student records or via documentation
  • Administers federal aid reconciliation and manages the transfer monitoring process with the Department of Education to maintain accurate data, as assigned
  • Downloads and processes financial aid applicant records from the Department of Education, as assigned
  • Participates in a rotation schedule to staff the first point of contact area for visitors and callers
  • Answers customer questions in a professional and courteous manner providing accurate information and/or referring to the appropriate department staff members
  • Performs other duties as assigned


Required Qualifications

  • Minimum of a bachelor's degree 
  • Experience in business or in other related work
  • Excellent organizational skills and the ability to multi-task


Preferred Qualifications

  • Bachelor's degree in business administration, finance or related field of study


Please note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Advertised: Eastern Daylight Time
Applications close:

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