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Director of IT Infrastructure

Apply now Job no: 8607
Work type: Full Time
Location: Providence, Rhode Island
Categories: Information Technology, Staff/Administration, Calendar Year (12-Month)



Designs and implements the strategy for the network configuration universitywide, as well as integrates technology solutions in alignment with the university's short- and long-term strategic objectives, including recommending, developing and implementing process improvements, procedures and best practices related to the information technology infrastructure


Diversity and Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.


Essential Job Functions

  • Establishes and executes a compatible enterprise-wide infrastructure and architectural plan aligned to the short and long term strategic goals of the university
  • Directs the strategy development, oversees the implementation and budget for the network configuration universitywide, including disaster recovery and systems availability
  • Oversees the university support structure to maintain defined service levels of networks, servers, workstations, operating systems, telecommunications and system software, resulting in stable, scalable and secure environments that are maintained utilizing project management standards, as well as, project governance and release management disciplines
  • Manages the utilization of data center, cloud infrastructure and backup sites, including preparing, maintaining and testing technology for disaster recovery
  • Manages the university network, maintaining stability, band width capacity and network speed
  • Oversees storage, servers, email production and digital services infrastructure environments
  • Works in collaboration with information security to align departmental activities and maintain system availability, security of university data and information, as well as, discovering, mitigating and documenting information technology risks
  • Collaborates with other university departments to develop and maintain department policies and procedures in an effort to certify IT infrastructure adheres to university policies
  • Manages the successful delivery of infrastructure project support initiatives in accordance with project governance priorities and project management disciplines
  • Manage vendor relationships to streamline costs and develop vendor partnerships
  • Oversees infrastructure components inventory utilizing lifecycle asset management methods and tools, and effective change management processes, as well as maintaining, evaluating and updating appropriate technology documents and certificates
  • Researches and provides analyzed data on trends in new technologies, including storage architecture, capacity and response time
  • Oversees telecommunications expenses including land lines, VOIP, mobile devices and data
  • Prepares and monitors departmental budget including preparing monthly variance and forecasts
  • Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
  • Performs other duties as assigned


Required Qualifications

  • Minimum of a bachelor’s degree
  • Significant amount of experience working in information technology infrastructure management and project management or in other related work


Please Note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Advertised: Eastern Daylight Time
Applications close:

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